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Using Data for Enhanced Nonprofit Performance: Insights and Strategies

Whitepaper, Driving Nonprofit Impact With Data and Technology, synthesizes the findings from a survey Executive Directors of 27 agencies in human services.Survey Insights Data Utilization The survey illuminates a crucial gap, with 73% of agencies underutilizing data in...
by Casebook Editorial Team 7 min read

AI Tools for Human Services Nonprofits

Following are some AI tools for you to consider. There are many others available as well. These solutions will take some of the heavy lift off staff so your organization, and those you serve, can thrive! AI Solutions - Administrative With these tools, you can easily...
by Casebook Editorial Team 13 min read

Buy or Build Your Own Case Management System for Human Services?

You run a social services organization and you're keeping all of your records in a spreadsheet, and now you are wondering if the investment in a case management solution is right for you. You're probably already having trouble getting the reports you need and making...
by Andrew Pelletier 20 min read

Best Practices

The Ultimate Guide to Grant Funding Success

UPDATED for 2024: Discover best practices to securing grant funding with our comprehensive guide. From identifying opportunities to crafting winning proposals, we cover everything you need to succeed.

Download now and start your journey towards grant funding success.

Secure Your Funding Pt. 3 — Emphasis On The Data

So far, we’ve reviewed watchdog sites’ standards, detailing indicators for a nonprofit’s success, and articulating metrics. What do all of these have in common? DATA! Ratings, program development, case-making…all are driven by a drumbeat of qualitative and quantitative data. How the public v...

Reporting Impact and Communicating to Grant Funders

The previous post outlined the primary types of capacity-building projects and reviewed how transformational successful capacity-building implementation have been, for example, nonprofits...

by Sade Dozan4 min read

Capacity-Building Grants | Nonprofit Case Studies

In the previous post, we touched on how capacity-building grants are identified and developed in an effort to better position organizations for growth. Now, we’ll review the power of capacity-building g...

by Sade Dozan4 min read

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3 Simple Ways Going Paperless Improves Data Security

If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential docume...
If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data. If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data. If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data. If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data. If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data. If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data. If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data. If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data. If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data. If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. There are many benefits of a paperless process, but you may not consider some basic ways in which relying on paper versions of forms, files, and essential documents leave your organization and clients potentially vulnerable. Here are three ways your organization can improve data security with a paperless process. Files Can't Be Misplaced or Lost Without filing cabinets full of paper forms, your team can't lose track of important documents, historical information, or miscategorize files. Digital forms and document upload allow for almost instant access to the information you need, improving efficiency - but also makes sure nothing is ever lost from a client file. Lost files or potential device exposure During home studies, facility inspection, or other out-of-office activities, your team could have sensitive information on paper files or device storage - potentially exposing your client and organization to liability. A digitized process in-the-field should include instant upload and sync to a secure cloud vs. hosting any data on the physical device storage. This allows for both better note-taking, data fidelity, and security for your client forms and scanned documents. When Crisis Strikes, it Won't Impact Your Data, Files or Workflow When crisis strikes you shouldn't be worried about your documents and sensitive client information being lost of exposed. Not having a digitized process leaves your organization's paper-based data liable to damage or destruction. Your insurance may cover your losses, but without an offsite server and data redundancy, you can't recover critical information lost to the disaster. Your data being safely on the cloud also means your team can get back to helping your clients, which is especially important during a time of uncertainty. Cloud-based data solutions mean your data is always safe, secure, available and reliable. If you'd like to know more about Casebook security or how to secure data in the cloud, you'll find that in 2020 you can't afford to place your organization and clients at risk by not investing in securing your data.
by Joshua Cruz 7 min read

What Being a Certified B Corp Means to Us

Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier th...
Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC. Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC. Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC. Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC. Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC. Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC. Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC. Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC. Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC. Casebook PBC is proud to be a Certified B Corp. Being a Certified B Corp means that Casebook PBC doesn’t just profess to want to make a positive impact on the world, but that our company is actually creating and prioritizing real, beneficial change. To us, the B Lab’s certification is a signifier that our company is genuinely committed to helping others and being a responsible, sustainable, and ethical corporate citizen that is considerate of employees, local communities, and customers. Casebook PBC believes that the world’s most challenging problems are best addressed through a combination of knowledge, innovation, and commitment, a belief that is embodied in our public benefit purpose and that we feel is also reflected by our B Corp certification. Our mission is to deliver the best possible technology products to frontline workers providing critical assistance to people in need, empowering community well-being through the delivery of adaptive, person-centric, research-based, and practice-driven software. In addition to this specific public benefit purpose, Casebook PBC also aspires to be a considerate and responsive employer that provides our employees with exceptional benefits and policies, including numerous opportunities to give back to their communities and others in need. By operating in an ethical and considerate manner, we ensure that both our employees and our customers are supported in their goals. The B Corp certification is one of many means by which we hold ourselves accountable to these ambitious principles. Our corporate values are another instrument for holding our company and our employees accountable to our mission. They include the concepts of Impact, Customer Commitment, Teamwork, Innovation, and Accountability. These values were selected by our employees as the concepts that they felt best reflected the company’s mission and identity, and that they believed would help keep our team focused on creating meaningful public benefits. We believe that integrating these core values into our daily work lives help keep our team committed to our daunting but essential undertaking, while still operating with respect for others and ensuring that our work is responsive to the actual needs of vulnerable populations and organizations engaged in critical efforts to help at-risk individuals. At Casebook PBC, we build software to make people’s lives better. We also believe in achieving this goal in a responsible manner that doesn’t ignore the well-being of the company’s own employees and the communities in which we live. This commitment makes us better equipped to promote improved outcomes for disadvantaged children and youth through advocating for better technology, data, analysis, and decision-making in human services, and the B Corp certification helps us (and others) assess how we are prioritizing that mission. The B Lab helps us be a better version of Casebook PBC.
by Joshua Cruz 9 min read

Building Solutions for Today and for Tomorrow

A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn ...
A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade. A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade. A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade. A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade. A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade. A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade. A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade. A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade. A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade. A new decade is starting, which is a good time for us all to reflect on the world we had a decade ago and the world we will have a decade from now. The iPad, streaming services like Netflix, on-demand services like Uber, drones, and AIs like Siri and Alexa, all things that did not exist at the dawn of the last decade, but are now deeply embedded into our culture. In such a dynamic environment, I am often asked how we build for the future. Casebook tends to stay on top of the significant trends and deliver software that seems either the right thing at the right time or feels ahead of the rest of the world. To do so, we had to think through every facet of our business, and configure an organization that ensures our customers are always on the cutting edge of progress in human services. So today I’d like to say a few words about our technology, something we don’t always bring front and center when we talk to customers. Because the pace of technology accelerates with every passing decade, building for flexibility is key to building long term solutions. With as broad a mission as helping the front-line protect the most vulnerable members of society through software, we have been forced to think through that flexibility. Internally, this has taken the shape of a microservices architectures based on Kubernetes and exposed to the outside world through open APIs using a modern design system. Kubernetes is a container technology that allows us to build software that is self-healing and self-growing: what this means is that we ensure high levels of redundancy across every aspect of our security and quality management so that customers can safely run their operations without having to worry about the impact of new deployments or external hackers. Our systems stay up 24 hours a day, 7 days a week, no matter what. Thanks to this, we’ve had military experts test our security and fail at achieving any critical impact. Microservices are the type of software architecture the new world is built on. By breaking applications down to simple, highly maintainable and testable services, this type of architecture is giving us the greatest flexibility to adapt to any future technology requirements. This approach, which is the one taken by the likes of Netflix, Amazon, Uber, and many others, represents a considerable change to the way software is built and allows us to develop at a much faster pace without interrupting the existing functionality of applications while they are running. Because each discreet service is right-sized, it can be distributed across a variety of platforms, whether it is through a web browser, mobile device, audio channel, or bot service. I suspect that the next decade will bring new forms of interactions in human services through augmented reality and virtual reality, and our software will be there with you when those new distribution channels achieve greater maturity. In today’s world, thinking through modern applications also means thinking through the interaction users have with the applications. But as you know, the interaction you have with a mobile device is different from the interaction you have with a computer or tablet. We call each of those channels. To ensure the best experience across all channels and drive consistency across business apps and channels, we have created a Design System, ensuring a consistent user experience on all of our applications. Companies like Apple, Google, and Microsoft follow this model to ensure consistency across different channels. The Casebook Design System allows for our applications to evolve and incorporate the latest design trends into our offerings, ensuring that you will always get the best experience with our software. We live in an increasingly connected world and software like ours doesn’t operate in a bubble, and as such we have a set of open APIs, which can be used to lower the disruption and cost of integration. We’ve made connecting Casebook apps with your other systems seamless. These open APIs allow software developers to create added solutions on top of our systems. We expect to make more announcements around this in the future, as our offerings grow, and third parties start offering new apps that leverage these APIs. We’ve focused on ensuring that our technology does not stand in the way of your future. We are looking forward to future collaborations in this new decade.
by Joshua Cruz 15 min read

How Collaborations Can Help You Improve Outcomes

For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children current...
For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with. For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with. For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with. For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with. For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with. For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with. For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with. For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with. For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with. For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for the more than 400,000 children currently in foster care in the United States, this is not always a time of wonder and excitement, but rather of anxiety and the unknown. Aging out of the foster care system is not always a seamless process due to the lack of resources that are often available for transition services, however, when child welfare workers use their strong cross-systems collaboration skills, foster care children in transition are often far more prepared to enter the adult world than they would otherwise be. What is cross-systems collaboration? Cross-systems collaboration is the process to which professionals partner with other professionals and agencies for the wellbeing of the client. Because many children who enter the foster care system have experienced trauma, may have mental health disorders or behavioral concerns, and often have few skills to utilize, the child welfare workers job is to support the entire person and not just find them housing. Picture this: a 15 year old boy enters a foster care facility after his mother dies of an overdose. This is a vulnerable time for him that could result in his own substance use, lack of finishing high school, and other negative outcomes because he has no family to support him and is in the middle of terrible grief. His child welfare worker finds him foster housing that meets his needs and allows him to continue attending the same high school he was enrolled in prior to the death of his mother. This welfare worker also helps him access mental health services for processing grief, attend a driver’s education program to get his driver’s license, and apply for grants and funds for college tuition. She did this by supporting him in getting a case manager in the community mental health system, connecting him to an after school tutoring program, and continuously answering his calls and processing through his feelings. She coordinated quarterly meetings with his counselor, school counselor, herself, and him to meet and discuss his needs and progress. They met quarterly for several years until he was prepared to graduate high school and age out of the foster care system, as he was never adopted. In the meetings they discussed the following: How he was feeling What is going well and not going well What his goals were and plans to achieve them How his mental health was He was always able to self-direct the meetings and be his own advocate. This example of strong cross-systems work with providers who were equally as invested in his wellbeing really made the difference for him. Every quarter, he knew he had a team of people who would show up and care for him. He knew that this team would support him, plan with him, and answer any and all questions he had that his mother was no longer around to answer for him. Why is cross-systems work essential during transition for foster children? Foster children, not unlike children still living in their biological parents homes, are complex. They have complex needs, desires, and wants. They often have been witness to adversity that is difficult to understand and contextualize. This puts them at risk for a variety of negative outcomes such as substance use, houselessness, and mental illness during foster care and after they transition out. Cross-systems collaboration supports a trauma-informed approach to care by recognizing those complexities and understanding that no goals can be supported and achieved in isolation. For example, a student with a mental illness will have a difficult time in school. Therefore, their school and counselors should work together to ensure they have the skills and resources needed to be successful. A student with a disability and a trauma history may find coping with their disability difficult because their trauma makes them feel hopeless. Therefore, their direct care provider and their mental health counselor should partner with them to develop a plan for the best way to complete daily tasks. Cross-systems work believes the following: systems are inherently connected to other systems when they work towards similar goals; systems should focus on the common interest of the youth they are supporting; and agencies must make commitments to partner for the best partnerships to occur. Because of this, any person who is going into child welfare or a system that operates in partnership with child welfare to support foster care children, should be knowledgeable about cross-systems planning and be prepared to partner with other professionals, while also allowing the child to lead the way based on their interests and goals. All foster care children in transition have the ability to, like this child, graduate and be successful after foster care. To do this, they need to know that they have people supporting them and helping them. This kind of strong support by foster families, child welfare providers, teachers, mental health professionals, and other people supporting them is what will empower them to support themselves. This is how foster care children realize they are worthy of love and belonging: by being shown that to begin with.
by Joshua Cruz 18 min read

The Cloud is Here to Stay - Here’s How to Secure it

Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use t...
Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data. Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data. Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data. Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data. Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data. Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data. Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data. Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data. Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data. Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations are looking at creative ways to use the cloud to keep workers and clients connected. Casebook’s Engineering team provides some words of wisdom below on keeping your cloud applications secure. Nine out of ten businesses that participated in the Oracle and KPMG Cloud Threat Report are currently using SaaS products, but less than one out of ten reported having a full understanding of their cloud security model, down 10% from 2019’s report. Cloud security plans and their executions are a direct reflection of the organizational structure, department boundaries and responsibilities, and ultimately the company’s culture and priorities. Securing data, arguably the most valuable business asset, has transformed from being the responsibility of on-premise hardware security veterans to cloud architects and DevOps teams. The winning cloud security thinking starts when security is addressed and implemented in the following areas: software development life cycle, automation tools, quality assurance, secure code management, agile processes, and collaboration platforms. The cloud security model has to include everything from Slack, CI/CD (Continuous Integration & Continuous Deployment), cloud root & admin accounts management to customers IAM management. The broadly adopted security fundamentals: Least privilege role-based access Multi-Factor Authentication (MFA) Password Vault adoption Root and Admin account restrictions Forced high password strength Password expirations Detailed data classification and restrictions Data encryption in transit and at rest On-going data backups These additional security activities will make your cloud security model ready for the years to come: Security risk modeling and planning Prepare and model potential vulnerabilities Frequent exercise of security breach contingency plans Replace IT/DevOps human tasks with tested automated & scripted processes Assess the assigned internal and external credentials risks Eliminate all directors, senior employees, and C-level executives unnecessarily access as their accounts are practically always the first lines of attack Real-time visibility into users and roles access level activities Smart data and log auditing with real-time dashboard results showing: Who took what action What resources were created, updated, read and purges What events and triggers accrued Maintaining compliances with industry regulations Always revisit the first rule of least privilege access As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of those requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services. As an organization delivering software as a Service solution on top of a cloud-based platform, Casebook PBC takes the complexity of Cloud Security requirements to heart. Every action we take in developing and deploying our software to the cloud takes into account these and many other security-related concerns in mind, allowing our customers to rest easy, safe in the knowledge that we have built one of the most secure solutions for human services.[us_separator size="small"]If you'd like to know more about Casebook security or some tips on how a paperless process can help data security, you'll find that today you can't afford to place your organization and clients at risk by not investing in securing your data.
by Joshua Cruz 12 min read

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