Technology

In parallel with the evolution of technology, policy and practice models continue to change to meet both regulatory requirements and best practices as understood through quantitative and qualitative research. We asked Elisha Gilliam, Director of Practice...

Casebook has always emphasized working directly with practitioners when developing our platform. When we embarked on developing cb: Engage, we came to the drawing board with a research-focused approach. In recent interviews with practitioners, a recurring...

Everyone has personal information that can't get into the wrong hands. Whether you're in child welfare, workforce development, foster care, community services or any area helping others, working in the social services sector means the most sensitive parts of their...

Evaluation, reporting, and data management are a necessary part of life in the social services field. Funders want to measure the impact of their donations, licensing agencies need to ensure professional standards are met, and managers need to track staff and...

When you work in social services, using the right language is essential. Even if you’ve been in the same field for a few years, changing jobs might involve memorizing completely different sets of terms than the ones you’re used to, even for the same situation. Two...

A Home For Your Data Casebook’s software allows human service providers and other agencies the opportunity to take the documentation that you have and organize it onto our platform so that it may be available at all times. Many software solution platforms also...

After about a decade of working in public safety, I would get frustrated when our radio and software vendors would claim to be “saving lives.” These technologies were instrumental in the process of saving lives, but the radios and software weren’t risking their...

Okay so you really want funders to love you, right? That makes sense! Getting funder buy-in often equates to higher levels of investments. So what drives a program officer (or other donor!) to rally behind your organization? Well, it all boils down to trust. And...

Previously we reviewed standardized metrics from third-party validator sites that funders and donors often use to determine a nonprofit’s viability for funding. However, it’s not just third-party sites that maintain metric benchmarks for nonprofits. Institutional...