Best Practices

In parallel with the evolution of technology, policy and practice models continue to change to meet both regulatory requirements and best practices as understood through quantitative and qualitative research. We asked Elisha Gilliam, Director of Practice...

If your organization's workflow process isn't paperless, you may be exposing yourself and your clients to easily avoidable security risks. 

Since March, Casebook PBC has taken steps to enable our workers to be effective while working remotely. While we have always had a large contingent of remote workers, switching to a fully-remote operation without access to our office has presented challenges that...

Let’s face it, the world of grant writing can be daunting. With RFPs, FOAs, RFAs, LOIs, EDs, PDs...it feels like alphabet soup! However, all you need is a solid strategy and a clear voice—which really entails having a strong understanding of how to navigate the...

As an organization, you have to be able to pivot between funders to position yourselves for grants for which you’re eligible. The adaptability needed to convey different tones and key points in your work will ensure your longevity. In this post, you’ll learn more...

Despite the benefits and the increased use of Software as a Service (SaaS) in government and nonprofits, uncertainty about cloud security still exists. As the COVID-19 crisis forces the world to examine our ability to work from home, human services organizations...

Building a legacy that stands the test of time is difficult. On average, US-based nonprofits have expenses of less than $1 million; and the majority of those focus on youth, education, community development, or human services at large. For every ‘powerhouse’...

In the previous post, we touched on how capacity-building grants are identified and developed in an effort to better position organizations for growth. Now, we’ll review the power of capacity-building grants and the impact they can have on an organization’s...

The previous post outlined the primary types of capacity-building projects and reviewed how transformational successful capacity-building implementation have been, for example, nonprofits. In this post, we’ll delve into reporting as well as the need for positive...

Casebook has always emphasized working directly with practitioners when developing our platform. When we embarked on developing cb: Engage, we came to the drawing board with a research-focused approach. In recent interviews with practitioners, a recurring...

A little less than 20 years ago, almost to the day, I received a call that would unknowingly launch a 13-year career in child welfare services. That's quite a remarkable tenure considering that when the organization called me for the interview, I couldn't even...

Welcome back to the second part in a two-part series on combating staff turnover in social services. Previously we talked about the budget dilemmas that typically put the least experienced and least paid staff on the frontlines, spending most of their time with...

How to best serve the needs of youth aging out of foster care? The law may believe they’re old enough for independent living, but in reality the barriers to doing so can feel insurmountable. It’s a challenging question for even the most seasoned child welfare...

For the vast majority of teenagers turning into adults, turning 21 represents a time of wonder and excitement. This is a time of planning for the future that includes job training, college applications and attendance, and learning practical skills. However, for...

It’s difficult for some charities to ask for donations. They don’t have a history of it, they are shy about asking for money or maybe they don’t have the staff or board members with the right skills. Take heart! If your agency needs a strategy to build a donor...

Emergency assistance to help people with unpaid rent and utilities is on its way; this article reviews how you can help clients gather information for their applications.