Casebook PBC Blog

Software for Human Services: Casebook Lightspeed '22 & Quickstart

Written by Brian Johnson | Dec 1, 2022 8:22:00 AM

Casebook’s flexibly priced software platform comes in a range of subscription plans from Starter to Enterprise. Whichever plan you opt for, you'll get to select the implementation package that works best for you. While Casebook does offer custom implementation services for enterprises undergoing large-scale transformations in technology, Lightspeed and Quickstart are the implementation packages that are most likely to benefit your organization. Here are some things to consider as you weigh your options. Lightspeed and Quickstart: The Similarities Lightspeed and Quickstart are the two standard implementation packages that Casebook offers for our configurable platform. Although each package provides distinctly different advantages for human services organizations, Lightspeed and Quickstart are similar in some key ways. Both options give you full access to all of our online resources, including: An online course curriculum for getting your users up to speed A comprehensive knowledge base to reference information quickly Instructional videos to make learning about your implementation easy Helpful, friendly technical support in case you need additional assistance Monthly training sessions to refresh and hone your team’s Casebook skills Also, each package comes with digital end-user onboarding. This free online curriculum is designed to assist you with implementing Casebook across your organization so it’s up and running as smoothly and as soon as possible. Anyone in your organization using Casebook can be enrolled to make sure everyone’s getting the most out of the software. Both packages are supported by our technology experts, who will help you and your team configure the software to meet your organizational needs. Both packages help you get Casebook implemented efficiently and set your teams up for success. So what sets them apart? Let’s dive into the differences. What Makes Lightspeed ‘22 Different? Lightspeed ‘22 is the latest iteration of our classic Lightspeed implementation package. The product of more than a decade of development, Lightspeed was built to be agile so that it could work with larger systems. It’s designed to replicate onboarding with commercial platforms, coming with structured onboarding support that includes six hours of one-on-one sessions with a Casebook onboarding specialist. Lightspeed originally included lots of pre-loaded features, some of which weren’t required by all the organizations that implemented it. Using customer feedback to retool the package, we released Lightspeed ‘22 as a more streamlined and configurable implementation that offers a greater opportunity for organizations to customize their software experience. With stronger support mechanisms built in to encourage ongoing training and let users go at their own pace, Lightspeed ‘22 saves your organization time so you can go live quickly.