Casebook PBC Blog

How to Address and Overcome Social Worker Burnout

Written by Trevor Norkey | Jan 29, 2024 11:00:00 AM
For decades, social work and burnout have gone hand in hand, leading to high turnover rates and poor job satisfaction. Fortunately, many social work practices are improving with better resources, systemic changes, and mental health awareness. Preventing social worker burnout should be among organizations' top priorities to guarantee the best possible services for clients. What Is Social Worker Burnout? Social worker burnout is a type of professional burnout that's tied to compassion fatigue, heavy feelings of responsibility, and other aspects of social services. Signs of burnout in social work vary from person to person, but they're often reflected in your engagement, productivity, and job satisfaction. What Is Compassion Fatigue in Social Work? Compassion fatigue, or "secondary trauma," causes many social workers and healthcare professionals to carry the weight of their job with them — including their clients' and patients' pain. Many human services providers started their jobs with a deep-seated motivation to help others. Seeing clients whom you care about struggling can lead to exhaustion, depression, decreased confidence, and a lack of motivation. Compassion fatigue is one of the most common social work burnout symptoms, so it's important to look out for. This secondary trauma can affect your mental and physical health. Furthermore, it may cause you to feel numb or biased when working with other clients, impairing your services. Common symptoms of burnout and compassion fatigue include feeling: Helpless Anxious Overwhelmed Unmotivated Detached or apathetic Isolated Irritable or angry Dizzy Sick Physically uncomfortable Unable to sleep Social Worker Burnout Statistics The initial COVID-19 health crisis seemingly heightened workplace stress, though burnout among social workers may be lower now than in years past. A 2021 study revealed that more than 70% of social workers felt emotionally exhausted, with an average burnout rate of 20.4%. Comparatively, a 2006 social work study reported a short-term burnout rate of 39% with a lifetime rate of 75%. Unfortunately, there aren't enough reliable studies to determine the average burnout rate for social workers outside of specific years. This may be because different social worker groups often experience different levels of stress and emotional exhaustion at different times. Nevertheless, current studies demonstrate that social worker burnout rates are abnormally high compared to those of other industries. Previous social worker burnout statistics estimated that social work careers last for an average of only eight years. This high turnover rate is prominently credited to burnout and compassion fatigue. Fortunately, the human services industry isn't what it was 10 years ago, as new policies and technologies have made certain aspects of the job faster and safer, so previous career-length statistics may not reflect the current industry. In fact, more recent statistics show that social workers may continue to see positive changes. The U.S. Bureau of Labor Statistics (BLS) expects the number of social worker jobs to increase 7% between 2022 and 2032, faster than the average growth rate for all occupations. What Causes Burnout in Social Work? Recurring stress, extensive responsibilities, and a lack of control often lead to workplace burnout. While every case is different, burnout usually stems from emotional exhaustion after someone experiences similarly stressful circumstances every day. Burnout in social work looks different than in other industries due to the nature of the job. Compassion fatigue, heavy workloads, interpersonal conflicts, and countless other factors may contribute to social worker burnout. Plus, case managers in tougher fields, such as mental health, substance use, and palliative care, may experience symptoms of burnout even more. The following factors frequently contribute to social worker burnout: Disorganized workflows Heavy responsibilities and caseloads Administrative and clerical tasks Limited documentation time Deadlines Lack of resources or data Limited communication Conflicts with colleagues or clients Industry and social changes Emotional exhaustion from working with clients